I bought my Giraffe lamp and magnifier in 1992. Earlier this year the mounting stud for the lamp's flex arm went wonky and wobbly. I emailed Moffatt, received a phone call and spoke with one of their support staff and they mailed me free of charge the two parts I needed to for my lamp.
Giraffe lamps, as they were once known, can now be found at https://moffattproducts.com/flex-mounted-lamps/.
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